Return and Refund Policy

Effective date: 26/07/2026

Thank you for shopping at DigiSire. Please review this Return and Refund Policy carefully before completing your purchase.

All Sales Are Final

All purchases made through DigiSire.com are final. We do not accept returns, exchanges, or requests for refunds except where required by applicable law or as specifically described below.

By completing a purchase, you acknowledge and agree to this policy.

Physical Products

We do not accept returns or exchanges for physical products due to:

  • A change of mind
  • Ordering the wrong product, size, color, or quantity
  • Finding the product at a lower price elsewhere
  • Refusing or failing to collect the delivery
  • Providing an incorrect or incomplete shipping address
  • Normal variations in product color, appearance, or packaging

Customers are responsible for reviewing the product description, specifications, measurements, compatibility information, delivery address, and order details before completing a purchase.

Damaged, Defective, or Incorrect Physical Products

Please inspect your order immediately after delivery.

When a physical product arrives damaged, defective, or different from the product ordered, contact us at contact@DigiSire.com within 7 days of delivery.

Your message must include:

  • Your order number
  • A description of the issue
  • Clear photographs or video of the product
  • Photographs of the shipping package and label
  • Any other evidence reasonably requested to review the claim

Approved claims may qualify for a replacement or another remedy required by applicable law. A replacement will not be provided when the damage was caused by misuse, improper handling, unauthorized modification, normal wear and tear, or failure to follow the product instructions.

Do not return a product without receiving written authorization from us. Unauthorized returns may not be accepted.

Digital Products

All digital product purchases are final and non-refundable.

Digital products include, but are not limited to:

  • Ebooks
  • PDF files
  • Templates
  • Printable files
  • Spreadsheets
  • Digital artwork
  • Downloadable guides
  • Online resources
  • Software or activation information
  • Other electronically delivered content

Because digital products are delivered or made accessible shortly after purchase, they cannot be returned. We do not issue refunds because a customer:

  • Changes their mind
  • Purchases the wrong digital product
  • Does not have compatible software or equipment
  • Does not understand how to use the file
  • Fails to download the product
  • No longer needs the product
  • Expected features that were not included in the product description

Customers must review the product description, file format, software requirements, compatibility details, and usage terms before purchasing.

When you experience a genuine technical problem accessing a digital product, contact Support@digisire.com. We will make reasonable efforts to help you access the product you purchased.

Order Cancellations

Orders cannot be canceled after they have been processed, fulfilled, shipped, downloaded, accessed, or delivered.

Submitting a cancellation request does not guarantee that the order will be canceled.

Delivery Problems

We are not responsible for delivery problems caused by:

  • An incorrect or incomplete address supplied by the customer
  • The customer’s failure to collect a package
  • Delivery delays outside our reasonable control
  • Customs procedures or import restrictions
  • Package theft after confirmed delivery

Please contact the shipping carrier directly when tracking information shows that a physical order was delivered but you cannot locate it.

Refund Processing Where Required

When a refund is required by applicable law and approved by us, it will be issued to the original payment method. Processing times may vary depending on the payment provider or financial institution.

Original shipping charges, customs duties, taxes, and other fees are non-refundable unless applicable law requires otherwise.

Policy Abuse

We reserve the right to reject claims involving suspected fraud, altered evidence, repeated abuse, unauthorized payment disputes, or false statements, subject to applicable law.

Applicable Consumer Rights

Nothing in this policy limits or excludes consumer rights that cannot legally be waived. Where applicable law provides mandatory return, cancellation, replacement, or refund rights, those legal requirements will apply.

Contact Us

For questions about this policy or problems with an order, contact:

Store: DigiSire
Email: Support@digisire.com
Website: digisire.com
Business address: contactigisire.com

whats up: +55 119 55 84 13 84

Support hours: 24/7